Troubleshooting Qt License Server
The following table describes typical problems that might occur when you perform Qt License Server operations from the command-line interface and suggests possible solutions to them.
| Issue | Possible cause | Solution |
|---|---|---|
| The command to release licenses responds with the error code 400 or the message Encountered an error when manually releasing all unreleased floating reservations. | Manual garbage collection does not work. | Qt License Server will automatically start garbage collection and release reservations. |
Internal server error when running the export command. | You might have run the export command using unsupported data format for startDate and endDate. | Check the start and end date format and run the command again. For more information, see Export all reports. |
| Cannot export reports for older licenses after fetching new licenses. | No data is found when you try to export report after fetching new licenses. | Export all reports before fetching new licenses. |
| Cannot export reports after offloading logs, usage data, and statistics. | No data is found when you try to export reports after offloading logs, usage data, and statistics. | Export all reports before offloading data. |
See also Diagnose Qt License Server, Qt License Server command-line interface, and Troubleshooting Qt License Service.
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